What our clients say about us

We help hundreds of Australian small businesses with IT solutions that are impartial. No mark ups or kick-backs – just good decision making for you.Read what some of our clients say about us.

We had relied on The Mac Mechanic for day-to-day support for many years, but in the last couple of years, Darcy was a key part of a transformation agenda for the business. He was an impartial and trusted adviser on choice of technologies, the key driver of integration and training, and a thoughtful business partner on key issues. He really understands the drivers of successful cloud migration for businesses, as well as being bulletproof on key infrastructure and support issues. Without him, the successful move to new offices in both Sydney and Melbourne simply wouldn’t have happened. I can highly recommend The Mac Mechanic as a partner for both the day-to-day as well as for big projects and technology-led strategic transformation.

Damian Smith, CEO of Essential 2015-2017

Darcy is a knowledgable, professional and trustworthy Technology professional. I have a very small business and he has coached and supported me through various problems as I have established my businesses technology platforms. He has consistently been responsive, solutions orientated and efficient. Darcy’s business is very successful and I have found him to resolve issues very effectively, with his customers best interests at heart at all times. Often the solutions he has recommended to fix my IT problems have been so successful that I have needed him much less in recent times. This is testament to his integrity, putting his customer first and his ability to deliver the right solution first time, quickly, effectively and at fantastic value. Thank you Darcy!

Mike Ward, Director - Pragma

Darcy played a pivotal role in setting up the IT system and infrastructure of our business, and is consistently reliable in providing prompt IT service for our growing needs. An experienced technical expert, with a natural ability to make complicated matters simple to understand and use, his approach to work and engaging manner is a refreshing experience when it comes to ‘calling in IT’.

Karen Luu, Chief Operating Officer - FWC Lawyers

The Mac Mechanic is the best! Such great service and so easy to work with. We have been using Darcy and his talent for a few years now and he never fails to deliver. For all things Mac this is the place to go.

Deb Lemcke , Director - The Launch Box

We asked Darcy (The Mac Mechanic) to come and do a review of our ageing and inefficient IT system and infrastructure. The response was extremely prompt and he knew the source of the problem and how to fix it on first contact. Since then we have upgraded internet, virus protection and hardware, which have made our system so much better! Darcy provides regular updates and alerts so that we know to be aware of scams that might affect our system too. All in all, The Mac Mechanic is a fantastic service – Darcy is very efficient, very knowledgable and very down to earth in his explanations of complex IT issues as well. Highly recommended!

Rosalie Maxted , Administration Manager - National Sustainable Living Festival

Some of our happy clients

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