Your Email’s Been Hacked? Immediate Steps to Take

A compromised email account can lead to serious consequences. Act quickly to minimize damage. Here’s your action plan:

1. Change Your Password Immediately: Use a strong, unique password on a trusted device. A password manager is recommended.
2. Review Account Activity: Look for unauthorized emails, settings changes, or logins. Revoke any suspicious access directly from your email account.
3. Secure Other Accounts: Change passwords for bank, social media, and shopping accounts. Enable 2FA (two-factor authentication) wherever possible.
4. Inform Your Contacts: Notify them briefly that your email was compromised.
5. Scan for Malware: Use reputable antivirus software to scan your devices for malicious programs.
6. Report Serious Incidents: Report financial loss or identity theft to the police.
7. Consider Credit Monitoring: Contact credit reporting agencies to place a temporary ban on your credit report to prevent unauthorized activity.

Why This Matters:

Hackers target your personal information. Swift action can limit the impact.

Protect Yourself:

• Use strong, unique passwords.
• Enable 2FA on all critical accounts (ATO, VicRoads, Bank accounts, iCloud).
• Be cautious of phishing emails and suspicious links.
• Keep your software updated.
• Never share passwords.
• Use a Password manager to store complex password.

When to Seek Expert Help: Contact The Mac Mechanic

Professional assistance is crucial to fully assess the threat and secure your accounts. We are trained to handle these situations and guide you through the necessary steps.

You need professional help if:

• You’re unsure about the security of your devices.
• You’re having difficulty recovering your accounts.
• You suspect a wider security breach.
• You require clear, expert guidance.

How The Mac Mechanic Can Assist:

• Assess the situation and explain the next steps in clear terms.
• Secure your sensitive information.
• Recommend credit monitoring services to prevent identity theft.
• Assist with account recovery.